Don’t you just hate knowing that you’re not a computer nerd?
Sheesh! Folks, listen. I didn’t work for I.T. to know all the code and languages in the world. I only work as a PM, that’s all. The problem is, every time I am asked what I do for a living, I get asked a million different questions about hardware and software stuff right behind it. I work for I.T. but I am the least technical person you ever want to speak with.
The last time I got a phone call at work from a user in our Chicago office asking me what Error Code 39 means? After I got my composure back, I simply told her nicely that she really should contact our Technical Support department or look it up on line. They have libraries out there that provide what those errors are and resolutions as well. I’m not a technical guy but every time I get errors on my PC at home, I don’t just go calling all support around the globe – I do my research first. 99 to 1, the answer is online. I, being a non-techie person resolved my PC issues without calling anyone. Do some research first. That answer is there.
